Privacy Policy

Learn more about how Sylverantoq collects, uses and protects your personal data in line with South African regulations. Your privacy is important to us, and we’re committed to transparent, secure handling of all information you provide.

Information We Collect

We collect only the information necessary to deliver quality SEO services and support your inquiries.

• Basic contact details like your name, email, and phone number when you submit a form or contact us.
• Business or project information you choose to share in your enquiry or as part of project consultations.
• Website usage details, analytics, and cookies that help us improve site functionality and offer relevant content.
• Any correspondence or documents you send as part of your engagement with us.

How We Use Information

Your information is used to understand your needs, respond to queries, and deliver tailored SEO services.

• Communicate with you and answer your service requests efficiently.
• Develop, deliver and maintain SEO strategies and site improvements.
• Monitor website trends and technical performance for better service quality.
• Meet regulatory obligations, internal compliance, and legal requirements.

Our Legal Basis

We only use your information as permitted by South African law and privacy best practices.

The main basis for processing your data is to deliver services you request, respond to your communications, and enhance your user experience on the site. We do not sell or lease personal information to anyone.

Sharing Data

Sylverantoq limits data sharing to trusted partners when necessary for service delivery.

• We may share data with technical providers for hosting, analytics, or customer communications, maintaining confidentiality and data security at all times.
• Where required, we share data with legal or regulatory authorities only under South African law.
• We do not sell personal information and always request your direct consent if the need arises to share it outside of trusted service providers.

Data Security

Your data is protected through a combination of secure hosting, encryption where feasible, and limited access permissions. Regular reviews are performed to keep our security practices up to date with industry standards. While all reasonable steps are taken, no system can offer absolute protection. We encourage you to contact us with any security questions.

Your Rights

South African law provides you with rights regarding your personal information.

• Request access to the data we hold about you, subject to standard verification.
• Request changes or correction of incomplete, inaccurate, or outdated data.
• Request deletion of your data, where retention is not required by law or compliance reasons.
• Submit queries or complaints about our privacy approach by contacting us directly.

Cookie Use

We use cookies to improve user experience and site analytics. You can adjust browser settings to manage cookie preferences or find more information in our Cookie Policy.

Cookie Policy Cookie Policy

Get in Touch

If you have any questions or concerns about your privacy and data, please reach out. We’re committed to addressing enquiries promptly and transparently.

Privacy Policy Updates

This policy may be updated from time to time to reflect changes in practice or legal requirements. The latest version is always available on this page.